Bank Representatives WILL NOT come to your home to switch out Bank Debit or Credit Cards

Suspect captured on surveillance video at Chase Bank.

PALM BEACH COUNTY — Elderly victims from around the country have reported being contacted by a bank representative claiming to be a representative of their banking establishment (all victims bank with different banking institutions). The unknown representative/suspect advises the victim(s) that there is fraudulent activity on their debit/credit cards and they will be sending a bank representative to their home to pick up the compromised debit/credit card. During the course of these telephone conversations, the representative/suspect acquire the victim’s PIN number(s) for the card(s) then advise that an unidentified representative will travel to their residence(s) and take the card from their possession. Shortly thereafter, fraudulent charges are found to be applied to the victim’s account.

The unknown male pictured is a suspect in a local case. On June 16, 2017, this male was captured on surveillance video at Chase Bank, 6300 block of Lantana Road, withdrawing over $1000 of the victim’s money.

PBSO REMINDS THE PUBLIC THAT a bank representative WILL NOT call YOU and WILL NOT come to your home to switch out a debit or credit card.

Anyone with information is urged to contact Crime Stoppers at 1-800-458-TIPS or you can remain ANONYMOUS by downloading our new app “CONNECT & PROTECT”, “See Something Say Something” for your Apple or Android Smart Phone.

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